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Paradiescamp Radstadt

Your holiday at the Bachlehen & Johanneshof Youth Retreat and Sport Hotel

Sports week, family holiday, or a ski trip in Austria – Questions and Answers

Here you will find all the necessary information regarding your stay with us. Should you have further questions, simply give us a call. We will gladly take time for you.

 

Arrival

 

 

Arrival by car:
We can be reached via the A10 Tauern highway. Get off the highway at the Ennstal junction and follow B99 towards Graz for about 6 km. At the Graz/Obertauern divergence, continue straight towards Obertauern. Get off the next roundabout at the first exit and follow Höggenstraße. After 750 m, you will see our Bachlehen guesthouse on the right side.

Additional Information
Check-In: 14:00 – 20:00 | Check-Out: until 10:00
Deposit: Individual bookings: 50% up to 3 months prior to arrival; Group bookings: 30% up to 3 months prior to arrival, 50% up to 2 weeks prior to arrival

Payment: Remaining balance paid upon departure
Card payment (VISA, MasterCard, EC) available for individual bookings 

Board: For individual bookings, half board available upon request. For groups, half or full board available.
Damage Liability: Each guest assumes liability for damages caused by him/her to our property.

Cancellation Policy
The revocation rights outlined in §18 Paragraph 1 FAGG do not apply. Instead, the following cancellation policy shall apply:

Up to 3 months prior to arrival, you may cancel free of charge.
Between 3 months and 1 month prior to arrival, we charge 50% of the holiday package.
Between 1 month and 1 week prior to arrival, the cancellation fee amounts to 70% of the holiday package.
For a cancellation inside one week prior to arrival, you shall be billed 90% of the holiday package, and 100% for early departure.

For groups of 30 or more, 1 person may cancel FREE OF CHARGE; for groups of 55 or more, 2 people; for groups of 80 or more, 3 people; and for groups of 110 or more, 4 people for the shared room rate.

We recommend purchasing Travel Insurance.