Here you will find all the necessary information regarding your stay with us. Should you have further questions, simply give us a call. We will gladly take time for you.
Arrival by car:
We can be reached via the A10 Tauern highway. Get off the highway at the Ennstal junction and follow B99 towards Graz for about 6 km. At the Graz/Obertauern divergence, continue straight towards Obertauern. Get off the next roundabout at the first exit and follow Höggenstraße. After 750 m, you will see our Bachlehen guesthouse on the right side.
Check-In: 14:00 – 20:00 | Check-Out: until 10:00
Deposit: Individual bookings: 50% up to 3 months prior to arrival; Group bookings: 30% up to 3 months prior to arrival, 50% up to 2 weeks prior to arrival
Payment: Remaining balance paid upon departure
Card payment (VISA, MasterCard, EC) available for individual bookings
Board: For individual bookings, half board available upon request. For groups, half or full board available.
Damage Liability: Each guest assumes liability for damages caused by him/her to our property.
The revocation rights outlined in §18 Paragraph 1 FAGG do not apply. Instead, the following cancellation policy shall apply:
Up to 3 months prior to arrival, you may cancel free of charge.
Between 3 months and 1 month prior to arrival, we charge 50% of the holiday package.
Between 1 month and 1 week prior to arrival, the cancellation fee amounts to 70% of the holiday package.
For a cancellation inside one week prior to arrival, you shall be billed 90% of the holiday package, and 100% for early departure.
We recommend purchasing Travel Insurance.